Georgia Power recently announced organizational changes that will result in the Zebulon business office closing Oct. 20. The Zebulon Operating Headquarters and line crew and engineering personnel will remain at the Zebulon facility.Georgia Power officials said that change and others will allow the company to meet the changing needs of customers and provide them with world-class service at the lowest possible rates. ’Over the past decade, payment transactions have shifted from traditional business offices and mail to electronic payments, including online, mobile and auto-draft, which currently account for more than 50 percent of all payments,’ said Fred Rudbeck. ‘The organizational changes will result in the loss of about 270 jobs by the end of the year. We’re working closely with all impacted employees and, in the majority of cases, employees will have the opportunity to apply for other positions within the company.’Georgia Power is expanding the network of Authorized Payment Locations (APLs) from more than 2,700 currently to 5,300 locations in grocery and retail stores by the end of the year. In addition, Georgia Power’s 24-hour Customer Service line is available as well as online options at georgiapower.com or through the smartphone app. Beginning in mid-October, Georgia Power will operate 27 business offices across the state with two to three business offices in each region. Georgia Power’s West Region, which includes Pike County, will have two offices open for customers in Americus and Columbus.’Georgia Power is committed to being ‘A Citizen Wherever We Serve’ through a strong local community presence,’ said Rudbeck.
Georgia Power to close Zebulon office Oct. 20
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